Ortho Care on Demand
Ortho Care on Demand is an urgent orthopedic care delivery platform. We help anyone looking for urgent orthopedic care find board certified, hospital affiliated doctors. Our network of vetted specialists are available for on demand in office visits. Using the website, or by calling OCOD support at (844) 626-3776, (844) OCOD-PRO, you can connect with a board certified, hospital affiliated, orthopedic surgeon, available in your area, on demand.
Ortho Care on Demand is available 24 hours a day, every day, 7 days a week, including holidays. We cannot guarantee doctor availability but can notify the physician of any request for a visit. To book a visit call OCOD support at (844) 626-3776, or visit Ortho Care on Demand.
Ortho Care on Demand is currently available throughout Southern California in and around Los Angeles, Long Beach, Orange County, the San Francisco Bay Area, Marin, Sonoma, Napa, Oakland & Silicon Valley.
Once you arrive at the doctor’s office, depending on the time of the day, you will check in with the front desk staff or directly with your doctor. Your doctor will ask questions, run tests, or perform X-rays as needed.
All orthopedic surgeons are provided through an independent medical practice, Ortho on Demand PC. The doctors on Ortho Care on Demand are licensed orthopedic surgeons, vetted and background checked. Prior to your doctor visit, you’ll be able to read a biography about your doctor and see their picture.
The price of an Ortho Care on Demand visit varies depending on the doctor. Each doctor sets their own price for the visit. Services include the physician visit, X-ray, primary intervention, cast or splint. Your credit card is charged upfront only after the doctor accepts your visit request and there are no hidden fees.
Ortho Care on Demand is accessible by visiting Ortho Care on Demand through any web browser connected to the internet. For your convenience, you can also call OCOD support at (844) 626-3776, (844) OCOD-PRO.
Please note, for patients under 18 years of age, a legal guardian must be present. Babysitters and caretakers are not legal guardians. Adult patients with legal guardians must also have those legal guardians present and proof of legal guardianship must be established before an Ortho Care on Demand visit can begin. If a legal guardian isn’t present during the visit, the doctor will be unable to proceed with the treatment and the full visit fee will be charged to the credit card associated with the account used to book the visit.
We handpick licensed board certified orthopedic specialists who care about quality time with patients. Ortho Care on Demand offers a selection of vetted and background checked doctors for you to learn about and select the one that fits your needs. Expect the doctor to match the one chosen by you on our site.
Chances are your seeking care due to some pain or discomfort. Make sure to get to the doctors office safely. If you are in need of emergency assistance dial 911. Also, make sure you have the mobile device associated with your visit. You will only be able to communicate with your doctor through your mobile device. If you meant to book for another patient, please call (844) 626-3776
The Ortho Care on Demand visit occurs in a orthopedic surgeon’s office within 50 miles of the zip code entered in your search. Once the doctor confirms your visit the exact location of the doctor’s office will be sent to your mobile device via SMS text (standard carrier charges apply).
Yes, doctors call the patient or authorized guardian that has requested the visit on the mobile number associated with the visit request to discuss estimated time of arrival, this will occur before any visit is accepted. If the doctor believes it is not appropriate for the patient to be seen, the visit request will be cancelled and patient will NOT be charged. After your visit is accepted a confirmation SMS Text message will be sent to you with a local telephone number. Using this local number and the mobile number associated with your visit, you may call the doctor up until the time of your visit. Only the mobile number associated with your visit will be able to complete the call. If you need to make changes to your visit request just contact your doctor on the local number provided or call OCOD support at (844) 626-3776. We will try our best to accommodate but ultimately any changes to confirmed visit are subject to the availability of the doctor.
Yes, if available, you can request the same doctor from a previous visit by selecting the doctor from our search results. Ultimately it is subject to the doctor’s availability. Please call us at (844) 626-3776 and we’ll do our best to accommodate.
All availability is solely at the doctor’s discretion. For non-urgent matters we can notify the doctor that you are looking for their services. Just click “notify me” and provide the requested information. Once the doctor becomes available on Ortho Care on Demand you will be contacted by email or SMS text with instructions on how to complete your visit request.
The “notify me” feature is free of charge. No payment information is gathered during a notify me request, only your name and preferred method of contact are needed (text or email).
Enter your registered email address <a target="_blank" href="https://orthocareondemand.com/patient/login">here</a><br/> If you don't remember your registered email address, email <a href=mailto:firstname.lastname@example.org>email@example.com</a>
Payment and Billing
The amount you’re charged for a visit may vary. Ortho Care on Demand does not set visit fees. Each doctor sets their own fees for medical services. Doctors may change their fees if they deem necessary. If you have questions about a charge, you can also contact us by email or call (844) 626-4325.
When you register with Ortho Care on Demand you'll provide your credit card information. Once you request a visit, your credit card will be charged automatically. Your initial charge is the only amount you are responsible for on Ortho Care on Demand. Each urgent orthopedic care visit, regardless of price, covers your primary intervention, X-ray, cast or splint. If you request any additional services, outside of the OCOD visit services, you may be charged by the physician office separately. In the case of a refund, we’ll refund your original form of payment. Please allow 5-10 business days for refunds to process.
Any services outside of the OCOD covered services are handled through the physician office and are NOT covered by the visit fee paid on OCOD. Certain third-party services such as wheelchair rental, custom braces, crutch rental, lab tests(not X-ray), blood tests have additional charges, and will not be performed without your consent. Please ask your doctor for more information on any services needed, outside of the listed OCOD services.
Each doctor sets their own fees for medical services. Doctor fees are shown after completing a zip code search for available doctors in your area. We hope to soon accept select insurance plans in California.
Of course! All visit summaries are generated after your visit once the physician enters the necessary information. Contact us by email to request a copy of your visit summary, if you have not received a notification of your visit summary generation within 15 days of your visit.
If this is a true life threatening medical emergency please go directly to the Emergency Room. Ortho Care on Demand provides urgent orthopedic care. The doctors on Ortho Care on Demand can provide treatment for anything you would see your typical orthopedic specialist for, including but not limited to: fractures, sprains, strains, stitches, stitch removal, dislocations, cuts and scrapes, contusions and other musculoskeletal injuries. All Ortho Care on Demand visits include your primary intervention, X-ray, cast or splint. Depending on the reason for your visit, at your doctor’s discretion, they may take X-rays, refer you for additional imaging, or electronically prescribe medications to your preferred pharmacy. Certain third party services, such as MRI and costs of prescriptions, have additional charges.
All doctors are provided through an independent medical practice, Ortho on Demand PC. The doctors on Ortho Care on Demand are licensed orthopedic surgeons, vetted and background checked. Prior to your doctor visit, you’ll be able to read a biography about your doctor and see their picture.
Have questions or concerns? Please CONTACT US.